Refund Policy

Effective Date: [4.23.25]

At Off Montana Marketing, we’re committed to delivering high-quality digital marketing and consulting services. Due to the nature of our work—customized strategies, dedicated time, and resources—we maintain the following refund and cancellation policy:

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General Refund Policy

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All sales are final. Payments made for services—including consultations, ad account management, content strategy, or other marketing services—are non-refundable once work has begun or the service has been delivered.

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Cancellations

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To receive a full refund for a scheduled service (including strategy calls, consultations, or service packages), you must cancel at least 24 hours in advance of the scheduled start time.

• Cancellations made less than 24 hours before a scheduled service are not eligible for a refund.

• Rescheduling requests made within 24 hours will be reviewed on a case-by-case basis but are not guaranteed.

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Project-Based Work

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For multi-phase or long-term projects, refund eligibility (if any) will be outlined in your individual service agreement. In general, work completed and delivered is non-refundable.

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Chargebacks & Disputes

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If a chargeback is initiated without first attempting to resolve the issue with us directly, we reserve the right to dispute the claim and may limit or terminate further service engagements.

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Contact

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If you have questions or need help rescheduling or canceling a service, please reach out to:
📧 tanner@offmontanamarketing.com
📍 Off Montana Marketing – Los Angeles, CA